Refund Policy

Starting any project with Artful4 will require a 50% advancement. To ensure your complete satisfaction Artful4 will build your site in a hidden folder under our domain allowing you access to each and every page. This empowers you by giving you the ability to offer creative feedback and input regarding the changes that you desire from the comfort of your home or office. We will work with you step-by-step through the development process to ensure that your project is meeting your expressed needs and exceeding your expectations. Once we have mutually agreed that the site is finished and ready to publish - then, and only then, you are obligated to pay us the remainder balance for our services. Once we have received payment we will publish your website to your domain or release your project in it full content.

Money Back Guarantee:

Our goal is to provide high quality, professional service to all of our clients.  If you're not satisfied with the services rendered, we offer a refund guarantee of up to 100% of the advance payment.

100% Refund, if requested prior to showing of any design layout, no questions asked or
before 3rd round of revision request, applicable to all plans.

Refund Restrictions:

Refund Policy is applicable to all purchases or payment made on
Refund is not allowed once three rounds of revisions are requested.
Refund must be requested within 15 calendar days from date of order.
Refund is not applicable on domain registration fees.
Refund is not applicable for express service clients.
Refund must be requested in writing.
Refund is not applicable on updates and add-ons on existing website.